Applicable in all UIN Toledo Shoes.

1. Soft RPS Cushion

UIN insoles are made of soft and breathable OrthoLite material that provides a comfortable fit and sensory stimulation. Soft RPS Cushion with the responsive technology applied is designed to deliver massage experience and exceptional comfort during both static and dynamic activities. Soft external Cushion elements stimulate feet gently, while the inner part of the foam prevents insole compression. Unlike traditional cushion, UIN RPS insole compresses less than 5% across the product’s lifetime, providing long-lasting fit, performance, and comfort. High-breathability materials eliminate the moisture, maintaining a dry environment for the feet. Unique features of carefully selected breathable materials mask unpleasant odors and act as a buffer to protect your feet from harmful microbes. UIN Soft Responsive Cushions are easy to maintain due to washing machine friendly features. 

2. SARP Shock Guard Technology

UIN Canvas shoes have cutting-edge SARP Shock Guard Technology integrated for the purpose of reducing foot pressure. The parts of the feet which are the most exposed to the pressure during dynamic activities are covered with Ethylene-Vinyl Acetate known for its shock-absorbing properties and buoyancy. The remaining part of UIN insoles is made of the carefully chosen proportion of OrthoLite and Ethylene-Vinyl Acetate to deliver the optimal balance between support and cushioning. SARP Insole Solution incorporated in UIN foam pad effectively absorbs shocks and reduces foot pressure allowing to minimize the risk of injuries and improving comfort for prolonged walking & standing sessions. The versatility of SARP shock guards helps to distribute pressure, provide stability, balance, and comfort during both static and dynamic activities.

3. Arch Support System

UIN Footwear incorporates in its insole structure Arch Support System to provide a firm platform of arch support and therefore preventing overpronation associated with flattening of the feet. Integrating Arch Support System with a shoe foam makes UIN insole suitable for individuals with the highest expectations of comfort. The arch support system is designed to reduce the occurrence of Plantar Fasciitis pain and significantly improve comfort during extended periods of standing and walking sessions. UIN arch support helps to maintain correct body posture, comfort, and protection. 

-Footwear-

Measure Your Feet for A Perfect Fit! 

1. Place a paper sheet on the floor against a wall;
2. Stand on the paper sheet placing your heel against the wall;
3. Draw a mark at the end of your longest toe;
4. Measure the distance between the mark and the border of the paper sheet.

We have put a lot of focus on making sure orders get delivered to our customers as quickly as possible.

Verification

A confirmation email or message will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your requests.

Processing

It normally takes 1-2 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping

UIN shoes are mainly made in China, and that's where our main warehouse is located. For international shipping, please refer to the table below for various shipping times to different destinations.

✈️ For US Local Delivery in 7 days ↓↓↓

https://www.uinfootwear.com/collections/us-local-delivery

✈️ For Puerto Rico and Alaska:

Express Shipping is available. The freight charge is about $25 for each pair.

For faster shipping

For detailed information on faster express delivery, please contact our customer service team for more details: info@uinfootwear.com
 
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

Returns & Exchanges

We’re sorry if you're not 100% satisfied with the items you received and we gladly accept returns within 30 days of receipt for most items in new condition.

Notice:
1. Free returns are available for quality problems only.
2. Returns are available one time only.
3. After the refund application is confirmed, we will issue the refund within 3 business days. You may get a refund within 17 days if you purchased the order with a credit card.

 

How To Return an Item

1. Please contact Customer Service (info@uinfootwear.com), indicating the item(s) you would like to return or exchange and the reason for the exchange. We will get back to you within 48 hours. Your patience will be highly appreciated.

2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

3. Drop off your package at the local post office.

4. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your payment account or exchange it with a new package for you after. Once your refund or exchange has been issued, you will receive a confirmation email.

Return Conditions

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.
2. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed, or altered in any way.
3. We do not accept returned items that were sent back by you directly without checking with us first.
Note: The original shipping fee and insurance are non-refundable.

Return Address

If you wish to return the items to the nearest return address, please contact the UIN customer support team at info@uinfootwear.com and our customer service representative will get back to you within 48 hours.

Note: Please do not directly send your return to the address on your package. That is not our return address and will affect the processing of your return.